---
title: Coupa FAQ
description: There are two Coupa portals. One of them is specifically for vendors and needs to be set up independently of their team Coupa portal.
---
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# Coupa FAQ
## How Do I Pay My Vendor?
To pay a vendor, set up the vendor in the **Coupa Supplier Portal** and then email [realestate-payments@place.com](mailto:realestate-payments@place.com) to initiate payment. There are two Coupa portals: the **Coupa Supplier Portal**, used exclusively for setting up and paying vendors, and your team's **Coupa Account**, used for submitting out-of-pocket reimbursements.
- **Vendor setup:** Set up your vendor in the **Coupa Supplier Portal** before initiating any payment.
- **How to start:** Email [realestate-payments@place.com](mailto:realestate-payments@place.com) to get your vendor added and set up for payment. The team typically responds within 1–2 business days to confirm setup and next steps.
- **Resources:** Access [Coupa resources on Google Drive](https://drive.google.com/drive/folders/1vFx16WwJ-SnwuNn3oADT81MFLYmH14rp), or visit the **Coupa Supplier Portal** home page.
- **Support:** For any Coupa or reimbursement-related questions, contact [realestate-payments@place.com](mailto:realestate-payments@place.com).
## How Do I Submit a Reimbursement?
To submit a reimbursement, log in to your **[Coupa Account](https://place.coupahost.com)** and follow the [Reimbursement Submission Guide](https://docs.google.com/document/d/1cunj1ZBi3sBNXCC_4uWUHEiFr653uyrOgcCM8mHpp8k/edit?tab=t.0). Use this portal for business expenses you paid out-of-pocket on behalf of the team that need to be reimbursed.
- **How to start:** Log in to your **[Coupa Account](https://place.coupahost.com)** and open a new reimbursement request. Only submit expenses that are business-related and were paid out-of-pocket on behalf of the team.
- **Resources:** Follow the [Reimbursement Submission Guide](https://docs.google.com/document/d/1cunj1ZBi3sBNXCC_4uWUHEiFr653uyrOgcCM8mHpp8k/edit?tab=t.0) for step-by-step instructions (verify this link is current).
- **Support:** For any Coupa or reimbursement-related questions, contact [realestate-payments@place.com](mailto:realestate-payments@place.com).
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