PLACE store, Agent Store

Using the PLACE Agent Store and Resolving Order Issues

How Do I Order from the PLACE Store?

• Site: Our Agent Store site can be found here.
• Account: Once all items are added to your cart and you're ready to check out, you'll be prompted to either sign into the PLACE store account you've created before, or create one. Note: this account is not tied to your Brivity or other PLACE sign-in credentials. If you've never signed into the PLACE store, create the account when prompted.
• Issues: Let us know if you run into any issues.

Captcha or Order Problems

I'm having trouble ordering from the PLACE store — can you help with the captcha problem, or something is incorrect with my PLACE store order?

• Unfortunately, our team does not have access to troubleshoot this site. On the Agent Store's home page, there's a chat box in the bottom right-hand corner. Use their chat box to let them know the error you're getting, and they can help on their back end. Let us know if you have any trouble getting in contact with their team.

Coupon Code Showing $0

• In the checkout screen, make sure to validate your billing and shipping address before attempting to finish checkout — the code will not show its value without that step. Re-add the coupon once you've validated your addresses. Let us know if you've already tried this step with no success.

Need a New PLACE Store Code?

• Check whether you're having trouble using your current code. If so, send a screenshot of the error you're getting with your current code, and make sure you're validating your shipping and billing address before entering your code.