Updating a Team Member's Headshot

You can update a team member's headshot in Brivity by navigating to Admin > User Details, uploading a new image file, and clicking Save. The photo syncs to your team website automatically within a few minutes. This action requires the Admin role or higher.

To update a team member's headshot in Brivity, follow these steps:

1. Log in to Brivity and navigate to Admin > User Details for the agent.
2. On the User Details page, click Upload Photo (or the existing headshot thumbnail) and select the new image file from your computer.
3. Click Save. The updated photo will automatically sync to your team's website within a few minutes.

How does the headshot sync to the website?

When you click Save, Brivity automatically pushes the updated headshot to your team website — no manual publishing or additional steps are required. The new photo will replace the old one everywhere it appears on your website.

Tips & Requirements

• Supported formats: JPG and PNG are fully supported and recommended for best compatibility. Other formats such as GIF may not display correctly. WebP support availability may vary — contact Brivity Support to confirm whether it is supported for your account.
• Recommended dimensions: At least 400×400 pixels for best display quality. Maximum file size: verify the current limit in your account settings or by contacting Brivity Support. A square crop is recommended to avoid letterboxing or stretching.
• Required role: The Admin role or higher is required to update a team member's headshot.
• Sync timing: If the update does not appear after a reasonable wait, try clearing your browser cache and refreshing the page. If the issue persists, contact Brivity Support.